Trouble during Copying
435
Problem Solving
15
Unable to copy
with the specified
size.
The document glass or the
document cover is dirty.
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and
Document Glass" (P.94).
The document is a
transparent type such as a
transparency film.
Place a white sheet of paper on top of the
document when copying.
The document is
misaligned.
Load the document correctly.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document guides on
the document feeder are not
set in the correct positions.
Load the document correctly, and align the
document guides to the document.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document is a non-
standard size.
Specify the document size, and then copy.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
The document is folded. Flatten the curl and load the document
again.
Refer to "3 Copy" > "Copying Procedure" in
the User Guide.
Unable to copy in
color.
[Output Color] is set to
[Black & White].
Set [Output Color] to [Auto Detect] or
[Color].
Refer to "3 Copy" > "Copy" > "Output Color
(Selecting the Color for Copying)" in the User
Guide.
The document
edges are
missing on the
copy.
The document is larger than
the printable area.
Adjust [Reduce/Enlarge] to copy the
document smaller.
Outputs are not
stapled.
The Finisher is not attached. The Finisher is required to staple. Install
the Finisher, or change the print option
settings to cancel stapling.
The number of pages to be
stapled exceeds the
maximum number for
stapling.
Reduce the number of pages. The
following number of pages can be stapled:
Finisher C2, Finisher C2 with Booklet
Maker: 50 pages
Finisher D2-P with Booklet Maker: 100
pages
Symptom Cause Remedy
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