16 Appendix
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Appendix
16
EP System
EP (Electronic Partnership) is a system to automatically control or maintain the
machine by connecting the device and the EP center of Fuji Xerox.
You can use EP system via the Internet.
The following describes how to use EP system on the machine.
Note • The services provided by the EP system are available only when the machine is switched
on.
• EP system may not be available in some regions. For more information, contact our
Customer Support Center.
The following services are available for EP system:
îš„Automated Meter Reading
The device automatically reports the meter readings at a scheduled date and time
every month. You can check the previous meter readings by selecting [Billing
Information].
îš„Check or Maintenance Request of the Machine
When a check or maintenance is required, the device sends a check or maintenance
request to our Customer Support Center. A service representative visits you as
required. This operation should be performed by a system administrator.
îš„Automated Alert Notification
When a problem occurs, the device performs a self-diagnosis and automatically
notifies the problem to our Customer Support Center.
A service representative visits you in response to the notification.
îš„Timely Delivery of Consumables
The device notifies the used amount of consumables such as toner cartridges to us.
We send you consumables based on usage track records.
îš„Remote Modification of the Settings
We can remotely change the device settings as you request. For more information on
each setting, contact our Customer Support Center.
îš„Software Upgrade
When the software requires an upgrade, you can download a newer version of the
software and upgrade it.
For information on software upgrade, refer to "Software Upgrade" (P.164).
the Internet
Customer
Proxy server
Fuji Xerox
EP Center
EP-BB
Customer’s
intranet
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