Error Code
471
Problem Solving
15
003-705
[Cause] Copying is started before the machine exits the Energy Saver mode and
detects the change for the tray size, when the paper size set in the tray
that has been changed during the Energy Saver mode.
[Remedy] Cancel copying, and perform the operation for copying again.
003-750
[Cause] Unable to store any documents using the 2 Sided Book Copying feature.
[Remedy] Check the 2 Sided Book Copying settings.
Refer to "3 Copy" > "Layout Adjustment" in the User Guide.
003-751
[Cause] Unable to process the document because the specified scan area is too
small.
[Remedy] Increase the resolution or scan area.
003-752
[Cause] A mix sized document was to be scanned at 600 dpi in Color/2 sided.
[Remedy] Set [Resolution] to [400dpi] or lower, and try scanning again.
003-753
[Cause] A mix sized document was to be scanned at high resolution, 2 sided.
[Remedy] Set [Resolution] to [200dpi], and scan the document again.
003-754
003-755
[Cause] An error occurred in the document feeder.
[Remedy] Execute the job again.
003-756
[Cause] The faxed document is completely blank.
[Remedy] Check whether the document is blank or whether the side of the document
to be faxed is loaded correctly.
003-757
[Cause] A mix sized document was to be scanned at high resolution, 2 sided.
[Remedy] Set [Resolution] to [300dpi] or lower, and scan the document again.
003-760
[Cause] An incompatible combination of feature is specified for document scan
conditions.
[Remedy] Confirm the selected options.
003-761
[Cause] The paper size of the tray selected for auto tray differs from the paper size
of the tray selected for Auto Paper selection.
[Remedy] Change the paper size for the tray, or change the [Paper Type Priority]
settings.
003-763
[Cause] An error occurred when reading the Calibration Chart.
[Remedy] Place the Calibration Chart correctly on the document glass.
Refer to "Executing Calibration" (P.97).
003-780
[Cause] Failed to compress the scanned document.
[Remedy] Reduce the resolution or the ratio for [Reduce/Enlarge] to decrease the
data size, or split the data to send it separately.
003-795
[Cause] When enlarging/reducing a scanned document to the paper size specified,
the reduction/enlargement ratio exceeds the allowed range.
[Remedy] Take one of the following measures:
z
Manually enter a reduction/enlargement ratio.
z
Change the paper size.
005-210
[Cause] An error occurred in the document feeder.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the error still is not resolved,
contact our Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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