15 Problem Solving
538
Problem Solving
15
093-320
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
093-329
[Cause] Toner cartridge malfunction
[Remedy] Replace the toner cartridge. Switch off the machine power, make sure that
the touch screen is blank, and then switch on the machine power.
093-401
[Cause] The toner cartridge [Y] (yellow) is not installed.
[Remedy] Install the toner cartridge [Y] (yellow).
093-403
[Cause] The toner cartridge [M] (magenta) is not installed.
[Remedy] Install the toner cartridge [M] (magenta).
093-404
[Cause] The toner cartridge [C] (cyan) is not installed.
[Remedy] Install the toner cartridge [C] (cyan).
093-410
[Cause] The toner cartridge [K] (black) is not installed.
[Remedy] Install the toner cartridge [K] (black).
093-426
[Cause] An error occurred in the toner cartridge [K] (black).
[Remedy] Pull out the toner cartridge [K] (black), and then insert the cartridge again.
093-427
[Cause] An error occurred in the toner cartridge [Y] (yellow).
[Remedy] Pull out the toner cartridge [Y] (yellow), and then insert the cartridge again.
093-428
[Cause] An error occurred in the toner cartridge [M] (magenta).
[Remedy] Pull out the toner cartridge [M] (magenta), and then insert the cartridge
again.
093-429
[Cause] An error occurred in the toner cartridge [C] (cyan).
[Remedy] Pull out the toner cartridge [C] (cyan), and then insert the cartridge again.
093-430
093-431
[Cause] The toner cartridge [K] (black) is not installed.
[Remedy] Install the toner cartridge [K] (black).
094-320
094-321
094-322
094-323
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
102-356
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
103-310
103-311
103-312
103-313
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
112-700
[Cause] The finisher's punch waste container is full.
[Remedy] Empty the punch waste container.
For more information on how to empty the punch waste container, refer to "Emptying the
Punch Scrap Container for Finisher C2 or Finisher C2 with Booklet Maker" (P.88) or
"Emptying the Punch Scrap Container for Finisher D2-P with Booklet Maker" (P.89).
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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