Error Code
547
Problem Solving
15
124-383
124-390
124-391
124-392
124-393
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
124-705
[Cause] The punch setting was cancelled.
[Remedy] Confirm the punch position, and then execute the operation again.
124-706
[Cause] The folding setting was cancelled.
[Remedy] Confirm the folding setting, and then execute the operation again.
124-708
[Cause] The output destination was changed to the Right Top Tray or Right Middle
Tray.
The probable causes are as follows:
1) Paper of a different size from the specified is loaded for 2 sided copying.
2) The Punching feature of the finisher has malfunctioned.
[Remedy] For 1), check whether the specified size paper is loaded in the tray.
For 2), confirm whether the error code 012-231, 012-232, 012-233, or 012-
234 is displayed on the touch screen, and contact our Customer Support
Center.
124-709
[Cause] The document exceeded the maximum number of pages that can be
stapled.
[Remedy] Reduce the number of pages, or cancel the stapling setting, and then try
printing again.
124-710
[Cause] The machine cannot output to the output destination specified. A paper
size or a paper type that cannot be output is specified or the output
destination fails.
[Remedy] No measure is required. The machine automatically selects the available
output destination. If the paper is not still output from the specified output
destination even after the correct paper size and type is selected, contact
our Customer Support Center.
125-311
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank,
and then switch on the machine power. If the same message is displayed
again, contact our Customer Support Center.
127-210
127-211
[Cause] A communication error occurred between the machine and the Print
Server.
[Remedy] Disconnect the print server cable, and then securely insert the cable into
the connector. Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
127-212
[Cause] A communication error occurred between the machine and the Print
Server.
[Remedy] Disconnect the Print Server cable, and then securely insert the cable into
the connector. Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
127-213
[Cause] A communication error occurred between the machine and the Print
Server.
[Remedy] Update the machine and the Print Server software to the latest versions.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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