GE LOGIQ P6 Series

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GE HEALTHCARE

DIRECTION 5394152, Revision 5

LOGIQ™ P6/P6 PRO SERVICE MANUAL

Page 7-2 Section 7-1 - Overview

Section 7-2

Gathering Trouble Data

7-2-1 Overview

There may be a time when it would be advantageous to capture trouble images and system data (logs)

for acquisition through remote diagnostics (InSite) or to be sent back to the manufacturer for analysis.

There are different options to acquire this data that would give different results.

7-2-2 Collect Vital System Information

The following information is necessary in order to properly analyze data or images being reported as a

malfunction or being returned to the manufacturer:

- Product Name = LOGIQ™ P6/P6 Pro

From the Utility>System>About screen:

Applications Software

- Software Version

- Software Part Number

System Image Software

- Image Part Number

- Image Date

Main Page

GE Healthcare1
Important Precautions19
- Revision History28
Chapter 129
Introduction29
- Section 1-1 Overview29
- Section 1-2 Important Conventions31
- Section 1-3 Safety Considerations40
- Section 1-4 EMC, EMI, and ESD45
- Section 1-5 Customer Assistance46
  - 1-5-1 Contact Information46
  - 1-5-2 System Manufacturer47
Chapter 249
Pre-Installation49
- Section 2-1 Overview49
  - 2-1-1 Purpose of chapter 249
- Section 2-2 General Console Requirements50
- Section 2-3 Facility Needs55
Chapter 361
Installation61
- Section 3-1 Overview61
  - 3-1-1 Purpose of Chapter 361
- Section 3-2 Installation Reminders62
- Section 3-3 Receiving and Unpacking the Equipment64
- Section 3-4 Preparing for Installation70
- Section 3-5 Completing the Installation71
- Section 3-6 System Configuration75
- Section 3-7 Available Probes82
- Section 3-8 Software/Option Configuration82
- Section 3-9 Connectivity Installation Worksheet83
- Section 3-10 Insite IP Address Configuration84
- Section 3-11 Loading Base System Software84
  - 3-11-1 Loading Base system Software84
- Section 3-12 Warnings84
  - 3-12-1 Warnings84
    - 3-12-1-1 USB HDD84
    - 3-12-1-2 Starting Echoloader in Maintenance mode84
- Section 3-13 Paperwork85
  - 3-13-1 Product Locator Installation85
  - 3-13-2 User Manual(s)85
    - 3-13-2-1 Reference off-board peripherals and options85
Chapter 487
Functional Checks87
- Section 4-1 Overview87
  - 4-1-1 Purpose of Chapter 487
- Section 4-2 Required Equipment87
- Section 4-3 General Procedure88
- Section 4-4 Software Configuration Checks108
- Section 4-5 Peripheral Checks109
- Section 4-6 Monitor Function Checks110
  - 4-6-1 17" LCDMON II Assy & LCD Panel with filter Function Validation Procedure110
  - 4-6-2 17" OSD Key Assy Function Validation Procedure111
- Section 4-7 Keyboard Function Checks112
- Section 4-8 Mechanical Function Checks117
- Section 4-9 Board Function Checks123
- Section 4-10 Site Log137
Chapter 5139
Components and Functions (Theory)139
- Section 5-1 Overview139
- Section 5-2 Block Diagrams and Theory140
  - 5-2-1 LOGIQ™ P6/P6 Pro Block Diagram140
- Section 5-3 Power Diagrams147
- Section 5-4 Top Console151
  - 5-4-1 Keyboard151
    - 5-4-1-1 KEYBOARD Signal I/O152
  - 5-4-2 LOGIQ™ P6/P6 Pro Monitor153
    - 5-4-2-1 MONITOR Signal I/O153
    - 5-4-2-2 LOGIQ™ P6/P6 Pro LCDMON control button function154
- Section 5-5 P6 ARP II (Rear Panel)155
  - 5-5-1 Input/Output Signals for peripheral156
- Section 5-6 Cable Connection157
- Section 5-7 Service Platform161
- Section 5-8 RFS (Service For Request)173
- Section 5-9 Machine RFS178
  - 5-9-1 General178
  - 5-9-2 Enabling MRFS178
- Section 5-10 Fast Polling180
  - 5-10-1 General180
  - 5-10-2 Enabling Fast Polling180
Chapter 6181
Service Adjustments181
- Section 6-1 Overview181
  - 6-1-1 Purpose of this chapter 6181
- Section 6-2 Regulatory181
- Section 6-3 Monitor Adjustments182
  - 6-3-1 Brightness and Contrast182
  - 6-3-2 Monitor Arm Locking183
- Section 6-4 Trackball Cleaning184
Chapter 7185
Diagnostics/Troubleshooting185
- Section 7-1 Overview185
  - 7-1-1 Purpose of Chapter 7185
- Section 7-2 Gathering Trouble Data186
- Section 7-3 Screen Captures188
- Section 7-4 Diagnostics192
- Section 7-5 Screen Captures193
- Section 7-6 Diagnostics197
- Section 7-7 Common Diagnostics198
- Section 7-8 LED Descriptions209
- Section 7-9 Trouble Shooting Tree211
Chapter 8227
Replacement Procedures227
- Section 8-1 Overview227
  - 8-1-1 Purpose of Chapter 8227
- Section 8-2 DISASSEMBLY/RE-ASSEMBLY228
- Section 8-3 Software Loading Procedure330
- Section 8-4 Software Installation337
- Section 8-5 Full Backup / Restore Procedure365
- Section 8-6 Software Reloading369
  - 8-6-1 General369
  - 8-6-2 Software Reloading Procedure369
    - 8-6-2-1 Perform Software Reloading in the Service Platform369
    - 8-6-2-2 Software Reloading375
- Section 8-7 Mechanical Option Installation instruction379
- Section 8-8 PHI(Protecting Health Information) DATA COMMUNICATION423
  - 8-8-1 Prevent exporting patient data to removable423
  - 8-8-2 ENCRYPTION PROCEDURE424
Chapter 9429
Renewal Parts429
- Section 9-1 Overview429
  - 9-1-1 Purpose of Chapter 9429
- Section 9-2 List of Abbreviations430
- Section 9-3 MONITOR431
- Section 9-4 KEYBOARD433
- Section 9-5 COVERS435
- Section 9-6 NEST437
- Section 9-7 BODY439
- Section 9-8 POWER441
- Section 9-9 Cables443
- Section 9-10 Options447
- Section 9-11 Software448
- Section 9-12 Probes449
- Section 9-13 Peripherals450
Chapter 10451
Care & Maintenance451
- Section 10-1 Overview451
  - 10-1-1 Periodic Maintenance Inspections451
  - 10-1-2 Purpose of Chapter 10451
- Section 10-2 Why do Maintenance452
  - 10-2-1 Keeping Records452
  - 10-2-2 Quality Assurance452
- Section 10-3 Maintenance Task Schedule452
  - 10-3-1 How often should care & maintenance tasks be performed?452
- Section 10-4 Tools Required454
  - 10-4-1 Standard GE Tool Kit454
  - 10-4-2 Special Tools, Supplies and Equipment456
    - 10-4-2-1 Specific Requirements for Care & Maintenance456
- Section 10-5 System Maintenance457
- Section 10-6 Electrical Safety Tests462
- Section 10-7 When There's Too Much Leakage Current...479

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