GE Revolution CT - Use Ilinq; Launch Ilinq; Terminate Ilinq Remote Connection

4.3 Use iLinq
Use iLinq to access GE Online Center engineers and Answerline Applications Specialists.
The iLinq tools are designed so you can get information yourself, rather than having to always
rely on a FE or an Online Center Engineer. The Applications Self Help feature provides
automated expert advice from a database of application problems and solutions.
•
Answer questions — Top 10 FAQs.
•
Search the Knowledge Database.
•
Share the knowledge with coworkers by saving the results.
If InSite is running the Remote Safety test, New Patient does not open. To access New Patient:
•
call InSite and request they abort the test
•
navigate to the Service Desktop and select CleanUp option to cancel the test in progress
4.3.1 Launch iLinq
1.
From the image monitor, click .
2.
From the
Utilities menu, click Troubleshooting , then iLinq .
The iLinq desktop will open.
4.3.2 Terminate iLinq remote connection
Use this procedure to terminate an iLinq connection when a GE representative initiated the
connection.
1.
Click [New Patient].
A message is posted that the scan hardware resource is not available.
2. Wait three minutes and click [New Patient] again to begin scanning.
Revolution CT User Manual
Direction 5480385-1EN, Revision 1
634 4 System Troubleshooting