Huawei ECC800 - What Do I Do if the ECC800-Pro Webui Display Language Changes from Chinese to English During Use; What Do I Do if the ECC800-Pro Fails to Communicate with the UPS5000-E; What Should I Do if I Forget the ECC800 IP Address

ECC800 Data Center Controller
User Manual (for ECC800-Pro)
8 FAQ
Issue 06 (2020-04-22)
Copyright © Huawei Technologies Co., Ltd.
277
If communication between the ECC800-Pro and the device is interrupted during parameter
synchronization, the synchronization fails. Ensure that the ECC800-Pro and the device
communicate properly and synchronize parameters again.
The source device can be a device that communicates properly or fails to communicate, but the target
device must be a device that communicates properly.
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8.1.20 What Do I Do If the ECC800-Pro WebUI Display Language
Changes from Chinese to English During Use?
Context
Cause: The browser cookies are deleted.
Procedure
Step 1 Manually refresh the browser page.
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8.1.21 What Do I Do If the ECC800-Pro Fails to Communicate with
the UPS5000-E?
Procedure
Step 1 Tap System Info on the LCD after the UPS is started.
Step 2 Choose System Info > Settings, enter the user name and password, and tap .
The preset user name is admin and the preset password is 000001.
Step 3 Choose Settings > Advanced and set Modbus TCP encryption to Disable.
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8.1.22 What Should I Do if I Forget the ECC800 IP Address?
Procedure
Step 1 If the ECC800 has been connected to the NMS, you can query the IP address on the NMS.