Parameters:
Name Type Description Mandatory Default
timeout N/A Specifies the
duration of the
session. After the
duration elapses,
the session will be
disconnected. Time
is specified in
hh:mm format.
N none
idle_
timeout
N/A Specifies the idle
time for the
session after which
it will be
disconnected. Time
is specified in
hh:mm format.
N [timeout]
module N/A The module from
which the
connection to the
support center
should be initiated
N [ the module that
handled the CLI
request ]
password String A password set by
the customer, that
needs to be
submitted by
support services,
in order to start a
remote support
session Format:
string, must be
6-12 alpha-numeric
characters, and is
case-insensitive.
N none
always_on Boolean Enables a constant
connection to the
support center
(rather than an
on-demand
connection).
N none
This command connects to a defined support center.
If the support center is not defined, the command will fail.
Two parameters enable to control the duration of the session: timeout and
idle_disconnect.
Access Control:
User Category Permission
Storage administrator Allowed
Storage integration administrator Disallowed
Application administrator Disallowed
Security administrator Disallowed
Read-only users Disallowed
Technicians Allowed
Chapter 15. IP Configuration
331