Actions Yes No
Step 3
Pull tray 1 out.
Does the display indicate InputS1‑Media Present...?
The sensor is
functioning correctly.
Go to step 4.
Step 4
Remove the tray, and inspect the sensor (A).
Is there something obstructing the sensor?
Remove the
obstruction, and
restart the test.
Go to step 5.
Step 5
Inspect the spring‑loaded shaft/flag (B) in the tray.
The flag portion of the shaft intercepts the sensor, except when a sheet
is being staged for duplexing.
Does the shaft rotate freely and return to home position (flag at top of
rotation?)
Go to step 6. Replace the tray with a
new one.
Step 6
is the flag on the shaft broken?
Replace the tray. Go to step 7.
5027
Diagnostic information
59
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