Internal duplex drive motor load error service check
Action Yes No
Step 1
Remove all media present in media path.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check all cable connections on the duplex media entrance drive
motor assembly. If necessary, reconnect the cables.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check all cable connections on the system card assembly. If
necessary, replace the duplex drive motor assembly. See
“T652,
T654, and T656 duplex drive motor assembly removal” on
page 328.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Sensor (duplex input) lingering jam service check
Action Yes No
Step 1
Remove obstructions in the internal duplex media path.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check the front duplex guide assembly for damage, and if
necessary, replace the front duplex guide assembly. See
“T652,
T654, and T656 front duplex guide assembly removal” on
page 317.
Does the problem remain?
Go to step 3. Problem is solved.
4062
Diagnostic information
102
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