Action Yes No
Step 5
Check the printhead assembly for proper connection. If necessary,
replace the connections or the printhead assembly. Go to
“T650
printhead assembly removal” on page 334 and “T652, T654,
and T656 printhead assembly removal” on page 336.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Perform a print test.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Vertical stripes (process direction) check
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
Check the media condition. If necessary, load new, dry,
recommended media, and then reprint the defective image.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove contamination and debris from the media transfer route
and the media path.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the charge roll assembly for contamination and wear, and if
necessary, replace the charge roll assembly. Go to
“Charge roll
assembly removal” on page 297.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Check the transfer roll assembly for contamination and wear, and
if necessary, replace the transfer roll assembly. Go to
“Transfer roll
assembly removal” on page 314.
Does the problem remain?
Go to step 5. Problem is solved.
4062
Diagnostic information
46
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