RFID error service check
Action Yes No
Step 1
Reinstall the RFID firmware card, RFID interface card, RFID cable,
and RFID option. Go to
“RFID UHF option installation and
removal” on page 402.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Replace the RFID option. Go to
“RFID UHF option installation and
removal” on page 402.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Cartridge Region Mismatch service check
Action Yes No
Install a new toner cartridge that matches the correct regional
specification.
Does the problem remain?
Contact next level of
support.
Problem is solved.
PPDS Font Error service check
Action Yes No
From the PPDS menu, select Best Fit > On.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Defective or full Flash service check
Action Yes No
Step 1
Check the flash memory card for damage, and replace if necessary.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Upgrade to a larger capacity flash memory card.
Does the problem remain?
Contact next level of
support.
Problem is solved.
4062
Diagnostic information
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