Action Yes No
Step 1
Check the media condition. If necessary, load new, dry,
recommended media, and then reprint the defective image.
Does the error remain?
Go to step 2. Problem is solved.
Step 2
Check the toner level, and replace the print cartridge if necessary.
Does the error remain?
Go to step 3. Problem is solved.
Step 3
Check for debris between the printhead assembly and the PC
drum. If necessary, remove debris or clean the printhead assembly
window.
Does the error remain?
Go to step 4. Problem is solved.
Step 4
Check the transfer roll assembly for contamination and wear. If
necessary, replace the transfer roll assembly. Go to
“Transfer roll
assembly removal” on page 314.
Does the error remain?
Go to step 5. Problem is solved.
Step 5
Check the printhead installation. If necessary, reinstall and adjust
the printhead assembly. Go to
“T650 printhead assembly
removal” on page 334 or “T652, T654, and T656 printhead
assembly removal” on page 336.
Does the error remain?
Go to step 6. Problem is solved.
Step 6
Perform a print test.
Does the problem remain?
Contact next level of
support.
Problem is solved.
Spots check
ABC
DEF
Leading edge
Trailing edge
4062
Diagnostic information
49
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