Action Yes No
Step 11
Check the system card for damage, and if necessary, replace the
HVPS. Go to
“System card assembly removal” on page 283.
Does the problem remain?
Contact your next
level of support.
Problem is solved.
Vertical lines and bands (process direction) check
Leading edge
Trailing edge
Action Yes No
Step 1
Check the media condition. If necessary, load new, dry,
recommended media, and then reprint the defective image.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove debris or contamination from the media transfer route and
the media path.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the laser beam route. If necessary, remove debris between
the printhead assembly and the PC drum, or clean the printhead
assembly window.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Check the print cartridge for proper installation. If necessary, clean
and reinstall the print cartridge.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Check the transfer roll assembly for contamination and wear. If
necessary, replace the transfer roll assembly. Go to
“Transfer roll
assembly removal” on page 314.
Does the problem remain?
Go to step 6. Problem is solved.
4062
Diagnostic information
44
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