• Do not slide paper into the tray. Load paper as shown in the illustration.
• Make sure that the paper guides are properly positioned.
• Push the tray
firmly
into the printer after loading paper.
Use recommended paper
•
Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex, fan, and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the Embedded Web Server or the computer.
Note: Depending on your operating system, access the Paper menu using Local Printer Settings Utility or
Printer Settings.
• Store paper according to manufacturer recommendations.
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and
remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper
from the paper path and then press
.
Jam numbers Area
200–203, 230 Printer
231–239 Optional external duplex unit
241–245 Paper trays
250 Multipurpose feeder
260 Envelope feeder
4062
Diagnostic information
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