Action Yes No
Step 5
Check the alignment assembly for proper adjustment. Go to
“Alignment assembly adjustment” on page 268. If necessary,
replace the alignment assembly. Go to
“Output cover assembly
removal” on page 333
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Perform a print test.
Does the problem remain?
Contact the next
level of support.
Problem is solved.
Media damage check
ABC
DEF
Leading edge
Trailing edge
Action Yes No
Step 1
Check the printer installation placement for installation surface
irregularities. Check the printer caster for any damage. If
necessary, correct the installation placement.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Properly load media into the media tray assembly and set all guides
correctly. Properly reinstall the media tray assembly into the printer.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the media condition, and load new, dry, recommended
media if necessary.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Check the transfer roll assembly for contamination and wear, and
replace the transfer roll assembly if necessary. Go to
“Transfer roll
assembly removal” on page 314.
Does the problem remain?
Go to step 5. Problem is solved.
4062
Diagnostic information
53
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