Lexmark T652 - Page 39

Action Yes No
Step 1
Check the media condition. If necessary, load new, dry,
recommended media, and then perform a print test.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Check the toner level, and replace the print cartridge if necessary.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the transfer roll assembly for contamination and wear. If
necessary, replace the transfer roll assembly. Go to
“Transfer roll
assembly removal” on page 314.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Check the print cartridge. If necessary, clean and reinstall the print
cartridge.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Check the laser beam route. If necessary, remove debris between
the printhead assembly and the PC drum or clean the printhead
assembly window.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Check the HVPS card assembly for proper connection. If
necessary, replace the connections or the HVPS card assembly.
Go to
“HVPS card assembly removal” on page 288.
Does the problem remain?
Go to step 7. Problem is solved.
Step 7
Check the printhead assembly for proper connection. If necessary,
replace the connections or the printhead assembly. Go to
“T650
printhead assembly removal” on page 334 or “T652, T654, and
T656 printhead assembly removal” on page 336.
Does the problem remain?
Go to step 8. Problem is solved.
Step 8
Perform a print test.
Does the problem remain?
Contact next level of
support.
Problem is solved.
4062
Diagnostic information
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