6 SOFTWARE UPDATES
6.1 Overview
A web browser is the only tool required to update the software of a MOBOTIX
camera and to make the latest features available. To update the camera software,
you can either use an Ethernet or an ISDN connection. Using an Ethernet connec-
tion is the preferred method as this considerably reduces upload time and is less
error-prone than using an ISDN connection. The safest method for updating your
camera software is to establish a direct connection between your computer
and the MOBOTIX camera.
Download the suitable update file (.mpl) for your MOBOTIX camera model free of
charge from www.mobotix.com. Prior to downloading the file, you need to
make sure that you know the exact model name and current software version of
your camera. If you have an older camera model, you also need to know the size
of its RAM. To display this information, click on the (i) icon (factory default IP ad-
dress, software version and hardware). You will also find this information by open-
ing Admin Menu > Hardware and Release Information.
6.2 Preparatory Steps
Prior to updating your software, make sure to have checked for and eliminated
these possible causes for errors:
(1) Deactivate the browser cache: Deactivate your browser's cache and delete
all stored data (Clear Cache). This prevents the camera from accessing older
(outdated) cache data.
Example: Deactivate the cache in Internet Explorer. On the Tools > Internet
Settings > General > Settings tab, check the
Every visit to the page
option.
To empty the cache, open the Tools > Internet Settings > General tab and
click on Delete Files.
(2) Deactivate proxy servers: Deactivate any previously defined proxy servers.
They function as intermediate storage for files (similar to a browser cache)
and may prevent direct communication with the camera. You can either de-
activate the proxy servers in the Internet Explorer in Tools > Internet Set-
tings > Connections > LAN Settings or add the camera's IP address to the
list of proxy exceptions.
© MOBOTIX AG • Security-Vision-Systems • Made in Germany
www.mobotix.com • sales@mobotix.com • 10.10.2006
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Software Camera Manual Part 2
Software updates are
free
Carefully follow these
instructions!
Sample download file:
M12_system_de_2_232.mpl
approx. 7.6 MB
Caution
Make sure you read and understand the release notes and the re-
adme information for updating the camera software on
www.mobotix.com
..
..
MOBOTIX is not liable for any errors incurred by
applying unsuitable software versions or for errors that can be attrib-
uted to ignoring the supplied information.
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