Class of Service
Aspila EX Software Manual Features 133
30 Background Music
In an extension’s Class of Service, allow (1) or prevent (0) an extension
from turning Background Music on and off.
0-Off
1-On
10
31 Connected Line identification (COLP) 0-Off
1-On
00
32 Deny Multiple Barge Ins
Enable (1) or disable (0) the extension’s ability to have multiple user’s
Barge In to their conversation.
0-Off
1-On
00
33 ACD Supervisor’s Position Enhancement
This option must be enabled in order for the operator to use service
codes in Program 11-13-10 through 11-13-13.
0-Off
1-On
00
34 Block Manual Off-Hook Signaling
Enable (1) or disable (0) an extension’s ability to block off-hook signals
manually sent from a co-worker.
0-Off
1-On
00
35 Block Camp-On
Enable (1) or disable (0) an extension’s ability to block callers from
dialing the service code (assigned in 11-16-05) to Camp On.
0-Off
1-On
00
36 Call Timer
In an extension’s Class of Service, enable (1) or disable (0) an exten-
sion’s ability to use the Call Timer.
0-Off
1-On
10
Class of Service Options (DISA/E&M Service), Program 20-14
Item
No.
Item
Input
Data
Default
COS 01-14 COS 15
01 First Digit Absorption
For tie lines, enable or disable the ability to absorb (ignore) the
first incoming digit. Use this to make the tie trunk compatible with
3- and 4-digit tie line service. This option does not apply to DISA.
0-Off
1-On
00
02 Trunk Group Routing/ARS Access
This option enables or disables a DISA or tie trunk caller’s ability
to dial 9 for Trunk Group Routing or Automatic Route Selection
(ARS).
0-Off
1-On
00
03 Trunk Group Access
This option enables or disables a DISA or tie trunk caller’s ability
to access trunk groups for outside calls (Service Code 814).
0-Off
1-On
00
04 Common Abbreviated Dialing
This option enables or disables a DISA or tie trunk caller’s ability
to use the system’s Common Abbreviated Dialing.
0-Off
1-On
00
Class of Service Options (Supplementary Service), Program 20-13
Item
No.
Item
Input
Data
Default
COS 01-14 COS 15
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