Hotline
Aspila EX Software Manual Features 219
Hotline
Description
Hotline gives a system phone user one-button calling and Transfer to another extension (the Hot-
line partner). Hotline helps co-workers that work closely together. The Hotline partners can call or
Transfer calls to each other just by pressing a single key.
In addition, the Hotline key shows the status of the partner’s extension
Conditions
An extension user cannot use Hotline to pick up a call ringing their partner’s extension.
Default Setting
Disabled.
Programming
•15-07-01 : Programming Function Keys
Assign a function key for Hotline (code 01 + partner’s extension number).
•20-02-03 : System Options for System Telephones - BLF Control and
20-13-06 : Class of Service Options (Supplementary Service) - Automatic Off Hook Signal-
ing
Programs 20-02-03 and 20-13-06 set the conditions under which a Hotline, Reverse Voice
Over or DSS Console key indicates that an extension is busy. With condition 1 in the follow-
ing chart, the BLF LED is on only when both extension line appearances are busy. In condi-
tions 2-4, the BLF LED is on when one line appearance is busy.
Aspila EX
• Available- 512 Internal Hotline extensions.
When the key is . . . The extension is . . .
Off Idle
On Busy or ringing
Fast Flash DND - All calls (option 3) or
Intercom calls (option 2)
Double Wink On ACD Agent logged onto the
group
Wink Off ACD Agent logged off
Program 20-13-06 Program 20-02-03
BLF
1
Status
Busy
Status
11 0OffNo
21 1OnYes
30 0OnYes
40 1OnYes
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