Directed Call Pickup
180 Features Aspila EX Software Manual
Directed Call Pickup
Description
Directed Call Pickup permits an extension user to intercept a call ringing another extension. This
allows a user to conveniently answer a co-worker’s call from their own telephone. With Directed
Call Pickup, an extension user can pick up:
• Trunk calls (i.e., Ring Group calls)
• Direct Inward Lines
• Transferred trunk calls
• Transferred Intercom calls
• Ringing and voice-announced Intercom calls
Conditions
(A.) Directed Call Pickup does not pick up calls recalling an extension (such as Hold and Transfer recalls)
or calls on Hold.
(B.) An extension can use Directed Call Pickup to intercept calls to which it is denied access in Pro-
grams 14-07 and 15-06.
Default Setting
Enabled.
Programming
•20-10-05 : Class of Service Options (Answer Service) - Directed Call Pickup for Own Group
Enable (1) or disable (0) an extension’s ability to use Directed Call Pickup for calls ringing
their own group.
Related Features
For other features which let you cover a co-worker’s calls, refer to:
• Department Calling
• Group Call Pickup
• Hotline
• Multiple Directory Numbers
• Secretary Call Pickup
Parl
Personal Park also uses the Directed Call Pickup code.
Voice Mail
Voice Mail Park and Page also uses the Directed Call Pickup code.
Aspila EX
• Available
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