Voice Over
380 Features Aspila EX Software Manual
Voice Over
Description
Voice Over lets a user interrupt a system phone extension user busy on another call. With Voice
Over, the busy system phone extension user hears an alert tone followed by the voice of the inter-
rupting party. The system phone extension user can respond to the interrupting party without being
heard by the original caller. If desired, the system phone extension user can easily switch between
their original caller and the interrupting co-worker. The original caller and the interrupting party
can never hear each other’s conversation.
Voice Over could help a lawyer, for example, waiting for an urgent call. While on a call with
another client, the lawyer’s paralegal could announce the urgent call as soon as it comes in. The
lawyer could then give the paralegal instructions how to handle the situation - all without the origi-
nal client hearing the conversation.
Either a system phone or single line user can initiate a Voice Over, but only a system phone user
can receive a Voice Over.
To enable Voice Over, a system phone should have a function key programmed for Voice Over. In
addition to one- touch Voice Over operation, the key shows the Voice Over status as follows:
Conditions
(A.) While active, Voice Over uses a Conference circuit on a NTCPU. Refer to the Conference fea-
ture for Conference circuit programming.
(B.) Voice Over can interrupt a trunk call only if the trunk has been set up for at least six seconds.
Default Setting
Disabled.
Aspila EX
• Available
When the key is . . . You are . . .
Off Not using Voice Over
Flashing Listening to the interrupting party
On Responding to the interrupting
party
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