Program 41 : ACD Setup
41-19 : VRS Box Number for Delay Announcement
Aspila EX Software Manual Programming 897
41-19 : VRS Box Number for Delay Announc ement
Description
Use Program 41-19 : VRS Box Number for Delay Announcement to assign voice mail ACD
Announcement Mailboxes as the message source for the 1st and 2nd Announcement Messages.
This option is only applicable to ACD Overflow Modes 1, 4, 6 and 9 (source 0/type2). Refer to Pro-
gram 41-08 for more on setting up the ACD overflow options.
Input Data
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
• Voice Response Service (VRS)
Level:
Aspila EX
SA •Available.
ACD Group No 01-64
Item
No.
Item Input Data Default
01 Delay Message Start Timer 0-64800 0
02
Mailbox Number for 1
st
Announcement Message
Dial (Up to 8 digits) No Setting
03
1
st
Delay Message Sending Count
0-255 0
04
Mailbox Number for 2
nd
Announcement Message
Dial (Up to 8 digits) No Setting
05
2
nd
Delay Message Sending Count
0-255 0
06 Tone Kind at Message Interval 0- Ring Back Tone
1- MOH Tone
2- BGM Source
0
07
ACD Forced Disconnect Time After 2
nd
Announce-
ment
0-64800 60
08 Delayed Message Interval Time 0-64800 20
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