Program 41 : ACD Setup
41-06 : Trunk Work Schedules
872 Programming Aspila EX Software Manual
41-06 : Trunk Work Sch edules
Description
Use Program 41-06 : Trunk Work Schedules to set up the Work Schedules for trunks. For each
Work Schedule (1-4), designate the start and stop times for each of the eight Work Periods. Once
you set up the schedules, assign them to days of the week in Program 41-07. (This is the same pro-
gram used by the ACD Agent Work Schedules.)
Input Data
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
Level:
Aspila EX
SA •Available.
ACD Work Schedule Time Pattern Number 1-4
Work Period Mode
Number
Start Time End Time Default
1-8 0000-2359 0000-2359 (Start) 0000
(End) 0000
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