Program 41 : ACD Setup
41-05 : ACD Agent Work Schedules
Aspila EX Software Manual Programming 871
Telephone Programming Instructions
To enter data for Program 41-05 (ACD Agent Work Schedules):
1. Enter the programming mode.
2. 41 05
3. Enter the number of the item you want to program.
4. Select the Time Pattern number to be programmed by pressing the FLASH or the VOLUME
p or VOLUME q keys.
5. Enter data for the item you selected + HOLD.
6. Enter data for the next item in the program.
OR
Press MSG once to enter a new item number.
OR
Press MSG until you’ve exited that series’s programming section.
41-05-01 Time Pttn 1
Mode1 Start_Time=00:00
back
¯ select
41-05-nn Time Pttn n
nnnnn
¬ ®
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