Program 41 : ACD Setup
41-07 : ACD Weekly Schedule Setup
874 Programming Aspila EX Software Manual
41-07 : ACD Weekly Schedule Setup
Description
Use Program 41-07 : ACD Weekly Schedule Setup to assign the four Work Schedules (1-4) to
days of the week. The assignments you make in this program apply to both the ACD Agent Work
Schedules (Program 41-05) and the Trunk Work Schedules (Program 41-06).
Input Data
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
Level:
Aspila EX
SA •Available.
Day Number Time Pattern Default
1 : Sunday 0-4
(0 : No ACD)
0
2 : Monday
3 : Tuesday
4 : Wednesday
5 : Thursday
6 : Friday
7 : Saturday
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