NEC ASPILA EX - Page 25

Charts and Illustrations
Aspila EX Software Manual Features 11
767 Logging an agent into their ACD
Group
Automatic Call
Distribution (ACD
-
768 Logging an agent out of their
ACD Group
Automatic Call
Distribution (ACD
-
769 Supervisor assigning an agent
into another ACD Group or
changing an agent’s status
Automatic Call
Distribution (ACD
-
775 + ACD Group Changing your ACD Group
assignment
Automatic Call
Distribution (ACD)
-
772 + Line number (001-200) Answering a call on a specific
trunk
Central Office Calls,
Answering
Hold
770 Monitoring a room’s phone Hotel/Motel
(Room Monitor)
-
777 Changing the COS of another
extension. Must be allowed in
Program 20-13-28.
Class of Service -
778 Displaying the language of the
system.
Maintenance -
799 + 1 (set) or 0 (cancel) Changing the ability for a second
call with DID/DISA/DIL
Central Office Calls,
Answering
-
725 Live Monitoring Voice Mail -
771 Charge Cost Display by the
supervisor.
Station Message Detail
Recording
-
774 Entry Credit for Toll Restriction Toll Restriction -
780 Change to STG All Ring Ring Groups -
800 + extension # + enter name +
HOLD
Programming extension names Name Storing 55
801 + zone (1-9 or 01-64) 801 +
zone (0 or 00)
Making an Internal Zone Page
Making an All Call Internal Page
Paging, Internal 21 + zone
22
802 + Door Box (1-8) Placing a call to a Door Box Door Box -
803 + zone (1-8)
803 + zone (0)
Making an External Zone page
Making an External All Call
page
External Paging 19 + zone
20
804 + trunk group (1-9 or 001-
200)
Placing an outside call over a
trunk group
Central Office Calls,
Placing
*02 + group
Table 2: Service Codes by Number
Dial this Service Code. . .
1
When you are. . . For this feature. . .
Also see
Function
Key. . .
1
Except where indicated, dial Service Code from Intercom dial tone
(e.g., press idle CALL key first).