Multiple Directory Numbers / Call Coverage
Aspila EX Software Manual Features 261
•15-09-01 : Virtual Extension Ring Assignment
Individually program an extension’s Multiple Directory Number function keys to either ring
(1) or not ring (0).
•15-10-01 : Incoming Virtual Extension Ring Tone Order Setup
Set the priority (1-4) for the Multiple Directory Number Ring Tones set in Program 15-08.
When Multiple Directory Number calls ring an extension simultaneously, the tone with the
highest priority (e.g., 1) rings. The other keys just flash.
•15-11-01 : Virtual Extension Delayed Ring Assignment
Individually program an extension’s Multiple Directory Number keys for Delayed Ringing
(1) or Immediate Ringing (0). Also see Program 20-04-03 above.
•20-04-03 : System Options forVirtual Extensions - Call Coverage Delay Interval
Multiple Directory Number/Call Coverage Keys set for Delayed Ringing (see Program 15-11
below) ring the covering extension after this interval.
•20-06-01 : Class of Service for Extensions
Assign a COS to each extension (1-15).
•20-07-10 : Class of Service Options (Administrator Level) - Programmable Function Key
Programming (Appearance Level)
Determine whether an extension’s Class of Service allows a user to set up a Call Coverage
key using service code 852 (Enable=1, Disable=0).
•20-10-08 : Class of Service Options (Answer Service) - Auto Off-Hook Answer for Call Cov-
erage Keys
Determine whether an extension’s Call Coverage Key should be automatically answered
when the handset is lifted (0=disabled, 1=enabled). With multiple ringing calls, Programs 15-
08, 15-10 and 23-04 determine which call is answered first.
•23-04-01 : Ringing Line Preference for Virtual Extensions
When an extension has a virtual extension assigned to a Programmable Function Key, this
program determines the priority (1-4) for a Ring Group (1-64) for automatically answering
the ringing calls when the handset is lifted. If “00” is selected for the Ring Group, when the
user lifts the handset, the user will answer a ringing call from any group.
Related Features
Automatic Call Distribution (ACD)
Extensions can have Call Coverage Keys for ACD Groups. Refer to Multiple Directory Num-
bers / Call Coverage for ACD Groups in the ACD Manual (P/N TBD)
for the specifics.
Class of Service
Class of Service options apply to Multiple Extension Appearances.
Department Calling
Multiple Extension Appearances can be in Department Calling Groups.
Do Not Disturb / Off-Hook Signaling
A Call Coverage Key follows DND and Off-Hook Signaling programming for an extension.
Group Call Pickup
Multiple Extension Appearances can be in Call Pickup Groups.
Line Preference
An extension user can answer an outside call on a Call Coverage Key just by lifting the hand-
set.
Programmable Function Keys
This feature requires uniquely programmed function keys.
To Next Page
Loading...
