Oracle X7-2 Service Manual

Troubleshooting and Diagnostics
This section includes information about troubleshooting hardware component faults for the
Oracle Server X7-2. It contains the following topics:
■
“Troubleshooting Server Component Hardware Faults” on page 23
■
“Troubleshooting With Diagnostic Tools” on page 37
■
“Attaching Devices to the Server” on page 39
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“Getting Help” on page 46
■
“Auto Service Requests” on page 48
For more information about server troubleshooting and diagnostics, refer to the Oracle x86
Servers Diagnostics and Troubleshooting Guide for Servers With Oracle ILOM 4.0.x at http://
www.oracle.com/goto/x86admindiag/docs.
Troubleshooting Server Component Hardware Faults
This section contains maintenance-related information and procedures that you can use to
troubleshoot and repair server hardware issues. The following topics are covered.
■
“Troubleshooting Server Hardware Faults” on page 23
■
“Troubleshooting and Diagnostic Information” on page 27
■
“Troubleshooting Using the Server Front and Back Panel Status Indicators” on page 28
■
“Troubleshooting System Cooling Issues” on page 34
■
“Troubleshooting Power Issues” on page 35
Troubleshooting Server Hardware Faults
When a server hardware fault event occurs, the system lights the Fault-Service Required LED
and captures the event in the system event log (SEL). If you set up notifications through Oracle
ILOM, you also receive an alert through the notification method you chose. When you become
aware of a hardware fault, address it immediately.
Troubleshooting and Diagnostics 23

Oracle X7-2 Specifications

General

Processor	Intel Xeon Scalable processors
Number of Processors	1 or 2
Memory	Up to 1.5 TB DDR4
Memory Slots	24 DIMM slots
Form Factor	2U Rackmount
Storage Bays	8 x 2.5-inch
CPU Socket	Socket P (LGA 3647)
Power Supply	Redundant hot-swappable power supplies