Thermo Scientific Applied Biosystems SeqStudio Genetic Analyzer - Troubleshooting Workflow

Troubleshooting workflow
Follow this general workow when you are troubleshooting:
Review the analyzed data.
▼
Review the raw data, then review the EPT plot.
▼
(Fragment/HID analysis) Check size standard quality (“Check
size standard quality“ on page 172).
▼
Check the CBC buffer fill level.
▼
Check that the cartridge is installed and engaged, and that
capillary tips are not bent or damaged.
▼
Check that the sample plate is installed, confirm that samples
are in the wells that are specified in the plate setup, and make
sure that samples are at bottom of wells (no bubbles are
visible).
Export log files for plates, install runs, injections, and instrument
Export log les if directed to do so by Technical Support.
In the home screen:
1.
Touch Seings4Maintenance and Service4Export logs.
2.
Select one of the following options.
• Export logs for the last injection—Includes all run types: analysis run, install
run, and calibration run.
• Export logs for the last / current plate—Includes all run types.
• Export logs for selected plates—Includes options to export logs for regular
runs and install check runs for the analysis run for the current user.
• Export recent instrument server logs—Includes instrument export logs only.
3.
Touch Export.
4.
Select a storage location.
Note: Log les can be large. Select a location with adequate storage space.
A ZIP le containing log information is exported.
Appendix A
Troubleshooting
Troubleshooting workflow
A
170
SeqStudio
™
Genetic Analyzer Instrument and Software User Guide