<1. Introduction>
12
IM 01E21A02-03EN
1.2 Warranty
• The warranty shall cover the period described in the quotation presented to the purchaser at
the time of purchase. Problems that may occur during the warranty period shall be repaired
free of charge.
• Incaseofproblems,thecustomershouldcontacttheYOKOGAWArepresentativefrom
whichtheproductwaspurchasedorthenearestYOKOGAWAo󰀩ce.
• Ifaproblemariseswiththisproduct,pleaseinformYOKOGAWAofthenatureofthe
problem and the circumstances under which the problem developed, including the model
specicationandserialnumber.Anydiagrams,dataandotherinformationyoucaninclude
in your communication will also be helpful.
• ResponsiblepartforrepaircostsoftheproblemsshallbedeterminedbyYOKOGAWA
based on our investigation.
• The purchaser shall bear the responsibility for repair costs, even during the warranty period,
if the malfunction is due to:
- Failure due to improper and/or inadequate maintenance by the purchaser.
- Failure or damage due to improper handling, use, or storage which does not conform to
design conditions.
- Useoftheproductinquestioninalocationnotconformingtothestandardsspeciedby
YOKOGAWA,orproblemsduetoimpropermaintenanceoftheinstallationlocation.
- FailureordamageduetomodicationorrepairbyanypartyexceptYOKOGAWAoran
approvedrepresentativeofYOKOGAWA.
- Malfunction or damage from improper relocation of the product in question after delivery.
- Reasonofforcemajeuresuchasres,earthquakes,storms/oods,thunder/lightning,
or other natural disasters, as well as disturbances, riots, warfare, or radioactive
contamination.
To Next Page
Loading...
Need help?
General
