Diagnostic information 2-15
200.09 Printhead laser start
failure
The printhead laser start
process failed because it did
not receive proper feedback
signal from the printhead
motor.
1. Check all connections on
the printhead.
2. Check all connections on
the main drive motor
assembly.
3. Replace the main drive
motor assembly if problem
remains. Go to “Output
cover assembly removal”
on page 4-54.
200.10 Printhead motor
synchronization error
The printhead motor is not
synchronized when media
reaches the sensor (input).
1. Remove all media present
in media path.
2. Check all connections on
the printhead.
3. Check all connections on
the system card assembly.
4. Replace the printhead if
problem remains. Go to
“Printhead assembly
page 4-60 or “Printhead
200.11 Printhead polygon
mirror synchronization
error
The printhead polygon mirror
motor becomes un-
synchronized when the media
reaches the sensor (input).
1. Remove all media present
in media path.
2. Check all connections on
the printhead.
3. Check all connections on
the system card assembly.
4. Replace the printhead if
problem remains. Go to
“Printhead assembly
page 4-60 or “Printhead
200.12 Laser power signal
error
The printhead laser power
signal has failed
1. Remove all media present
in media path.
2. Check all connections on
the printhead.
3. Check all connections on
the system card assembly.
4. Replace the printhead if
“Printhead assembly
page 4-60 or “Printhead
5. Replace the system card if
problem remains. Go to
“System card assembly
removal” on page 4-76.
Error
code or
message
Error contents Description/Action Possible repair actions
removal (5230n/dn)” on
removal (5230n/dn)” on
assembly removal
(5350dn, 5530dn, and
assembly removal
T656)” on page 4-61.
removal (5230n/dn)” on
(5350dn, 5530dn, and
assembly removal
problem remains. Go to
T656)” on page 4-61.
(5350dn, 5530dn, and
T656)” on page 4-61.