TC Troubleshooting
Doc. 065031-04 1/08 245
This error occurs if you attempt to start data acquisition manually while a
batch is already running.
To troubleshoot:
To retain the data already acquired, cancel manual data acquisition; otherwise,
go ahead and start data acquisition.
This error occurs if you select the FormatChipCard command for a column
ID chip card that is not defective.
To troubleshoot:
Cancel the command. Do not attempt to reinitialize a chip card unless it
contains invalid or corrupted data.
This error occurs if there is a communication failure between the TC and the
PC on which Chromeleon or Chromeleon Xpress is installed.
To troubleshoot:
1. Check the USB connections.
2. Check the connection from the TC to the power supply.
3. If you cannot identify the cause of the error, contact Dionex for
assistance.
Starting data acquisition manually will overwrite any data
which has been acquired so far.
The command can format only chip cards with an invalid data
structure.
The communication interface is closed. Reconnect the
instrument.
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