15 Problem Solving
428
Problem Solving
15
Printing is faint.
(smudged,
unclear)
The paper is damp. Replace the paper with new one.
Refer to "Loading Paper" (P.46).
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance
contract)" (P.76) and "Replacing Drum
Cartridge R2/R3/R4 (for customers having a
spot maintenance contract)" (P.79).
There is no toner left in the
toner cartridge.
Replace the toner cartridge with a new
one.
Refer to "Replacing the Toner Cartridges"
(P.72).
Black dots are
printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance
contract)" (P.76) and "Replacing Drum
Cartridge R2/R3/R4 (for customers having a
spot maintenance contract)" (P.79).
Black or colored
lines are printed.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance
contract)" (P.76) and "Replacing Drum
Cartridge R2/R3/R4 (for customers having a
spot maintenance contract)" (P.79).
The constant velocity
transport glass on the
document feeder is dirty.
Clean the constant velocity transport glass.
Refer to "Cleaning the Constant Velocity
Transport Glass and Document Presser" (P.95).
Dirt appears at
equal intervals.
The paper path is dirty. Print a few pages to remove the dirt.
The drum cartridge has
deteriorated or is damaged.
Replace the drum cartridge with a new
one.
Refer to "Replacing Drum Cartridge R1 (for
customers having a spot maintenance
contract)" (P.76) and "Replacing Drum
Cartridge R2/R3/R4 (for customers having a
spot maintenance contract)" (P.79).
Symptom Cause Remedy
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