Fuji Xerox ApeosPort-IV C7780 Administrator's Guide

Error Code
483
Problem Solving
15
016-574
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the host or server name of the FTP server could not be resolved
when accessing the DNS server.
[Remedy] Confirm the connection to the DNS server. Check whether the FTP server
name is registered correctly on the DNS server.
016-575
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the DNS server address was not registered on the machine.
[Remedy] Specify the correct DNS server address. Or, specify the destination FTP
server by using its IP address.
016-576
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because it could not connect to the FTP server.
[Remedy] Ensure that both the destination FTP server and the machine are available
for network communications, by checking the following conditions:
z
The IP address of the server is set correctly.
z
The network cables are plugged in securely.
016-577
[Cause] Unable to connect to the FTP service of the destination server.
[Remedy] Take one of the following measures:
z
Check whether the FTP service of the server is activated.
z
Check whether the FTP port number of the server is correctly registered
on the machine.
016-578
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because of unsuccessful login to the FTP server.
[Remedy] Check whether the login name (user name) and password are correct.
016-579
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the scanned image could not be saved in the FTP server after
connection.
[Remedy] Check whether the FTP server’s save location is correct.
016-580
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the file or folder name on the FTP server could not be retrieved
after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-581
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the suffix of the name of the file or folder exceeded the limit value
when the machine was connected to the server and the name of a file or
folder on the server was determined.
[Remedy] Change the file name or forwarding destination folder of the scan server.
Also try moving or deleting the files within the forwarding destination
folder.
016-582
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because files could not be created on the FTP server after connection.
[Remedy] Take one of the following measures:
z
Check whether the specified file name can be used in the save location.
z
Check whether enough space is available in the save location.
016-583
[Cause] Failed to create the lock directory in the FTP server while transferring data
using FTP of the Scan to PC service.
[Remedy] Take one of the following measures:
z
If the lock directory (*.LCK) exists in the destination, delete it manually,
and then execute the operation again.
z
Check whether the specified name is available in the save location.
z
Confirm that the specified name is not duplicated in the save location.
z
Check whether enough space is available in the save location.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.

Fuji Xerox ApeosPort-IV C7780 Specifications

General

Brand	Fuji Xerox
Model	ApeosPort-IV C7780
Category	All in One Printer
Language	English