15 Problem Solving
484
Problem Solving
15
016-584
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because folders could not created on the FTP server after connection.
[Remedy] Take one of the following measures:
z
Check whether the specified folder name can be used in the save
location.
z
Check whether the same folder name exists in the save location.
z
Check whether enough space is available in the save location.
016-585
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because files could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-586
[Cause] The machine failed to delete the lock directory while transferring data
using FTP of the Scan to PC service.
[Remedy] Take one of the following measures:
z
Confirm the access privilege for the server.
z
If the lock directory (*.LCK) exists in the destination, delete it manually,
and then execute the operation again.
016-587
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because folders could not be deleted on the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-588
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the data could not be written on the FTP server after connection.
[Remedy] Check whether enough space is available in the save location.
016-589
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because the data could not be read from the FTP server after connection.
[Remedy] Confirm the access privilege for the FTP server.
016-590
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because there are duplicate file names.
[Remedy] Set [Do Not Save] for the action for file name conflict.
016-591
[Cause] The machine failed to perform the additional processing for the file name
conflict using FTP of the Scan to PC service.
[Remedy] If [Add to Existing Folder] is set for the additional processing for file name
conflict, confirm that the file format is not multi-page.
016-592
[Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the
Scan to PC service.
[Remedy] When [Add to Existing Folder] is set as the process to be executed when
file names are duplicate, check the NEXTNAME.DAT file is correct.
016-593
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because an internal error occurred after connection to the FTP server.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
016-594
016-595
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because a network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
016-596
[Cause] The machine failed to transfer data using FTP of the Scan to PC service
because a network error occurred.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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