● Communication set
-up (COM port, Baud rate, or Framing) is not correct
● Transaction values are not suitable for the IED or the type of connection
● The connection cable is not wired correctly or broken
● The option switches on any protocol converter used may be incorrectly set
3.7.1 DIAGRAM RECONSTRUCTION
Although a scheme can be extracted from an IED, a facility is provided to recover a scheme if the original file is
unobtainable.
A r
ecovered scheme is logically correct but much of the original graphical information is lost. Many signals are
drawn in a vertical line down the left side of the canvas. Links are drawn orthogonally using the shortest path from
A to B. Any annotation added to the original diagram such as titles and notes are lost.
Sometimes a gate type does not appear as expected. For example, a single-input AND gate in the original scheme
appears as an OR gate when uploaded. Programmable gates with an inputs-to-trigger value of 1 also appear as
OR gates
3.7.2 PSL VERSION CHECK
The PSL is saved with a version reference, time stamp and CRC check (Cyclic Redundancy Check). This gives a
visual check whether the default PSL is in place or whether a new application has been downloaded.
3.8 REPAIR AND MODIFICATION PROCEDURE
Please follow these steps to return an Automation product to us:
1.
Get the Repair and Modification Return Authorization (RMA) form
An electronic version of the RMA form is available from the following:
contact.centre@ge.com
2. Fill in the RMA form
Fill in only the white part of the form.
Please ensure that all fields marked (M) are completed such as:
○ Equipment model
○ Model No. and Serial No.
○ Description of failure or modification required (please be specific)
○ Value for customs (in case the product requires export)
○ Delivery and invoice addresses
○ Contact details
P24xM Chapter 20 - Maintenance and Troubleshooting
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