Honeywell MAXPRO NVR Series - Automatic Retry for Backfilled Clips; Upgrade MAXPRO NVR

CONFIGURING MAXPRO NVR
Automatic Retry for Backfilled Clips
184 MAXPRO NVR 5.0 Installation and Configuration Guide
6
Automatic Retry for Backfilled Clips
Perform the steps in the order as mentioned below:
1. Upgrade MAXPRO NVR
2. Configure the Automatic Retry parameter values
Upgrade MAXPRO NVR
MAXPRO NVR 4.9 Build 204: Upgrade is supported from MAXPRO NVR v4.0 Build 87 Rev H,
v4.0 Build 97 Rev B, V4.1 Build 123 Rev B, v4.5 Build 162, MAXPRO NVR v4.7 Build 188 to
MAXPRO NVR 4.9 Build 204. This update applies to the MAXPRO Family - Turnkey NVR and
NVR Hybrid solutions (XE, SE, PE) and Software only.
Note: For unsupported lower versions, first upgrade to 4.0 87 Rev H and then apply the
NVR v4.9 Build 204 patch.
1. Install the MAXPRO NVR 4.9 Build 204.
2. Navigate to C:\Program Files (x86)\Honeywell\MaxproNVR\TrinityFramework\bin\ and
then access the TrinityBackfillService.exe.config file.
3. In the config file, locate Inside app setting section.
4. Change the value = 1 for <add key="StreamOverTCP" value="0"/> parameter.
Caution: If user fails to change the XML value from UDP to TCP then it will cause
multiple clips synchronization failure.
Configure the Automatic Retry parameter values
To configure the Retry parameter details
1. Navigate to C:\Program Files (x86)\Honeywell\MaxproNVR\TrinityFramework\bin\ and
then access the TrinityBackfillService.exe.config file.
2. In the config file, locate Inside app setting section and its values as shown below.
• <add key="DownloadRetryCount" value="0"/>
• <add key="FailClip_RetryInterval" value="06:00"/>
• <add key="FailClip_RetryCount" value="3"/>
• <add key="FailClip_ConfigRefreshInterval" value="1"/>
• <add key="FailClip_StartTimeOnServiceStart" value="00:00"/>
• <add key="NoOfFailedClipsPerBatch" value="10" />
• <add key="ClipDownloadTimeoutMultiplier" value="1.5" />