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Honeywell MAXPRO NVR Series User Manual
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MAXPRO NVR MOBILE APP
Introduction
MAXPRO NVR 5.0 Installation and Configuration Guide
237
Installing the MAXPRO NVR Mobile app
1.
Download the app by searching for MAXPRO
NVR Mobile from the appropriate mobile
app store, either the Apple A
pp Store or the Google Play S
tore (https://play
.google.com/).
Apple mobile device
Android mobi
le device
236
238
Table of Contents
Default Chapter
5
Table of Contents
5
Precautions
19
Cautions and Warnings
19
FCC Compliance Statement
19
Important Safeguards
20
Warranty and Service
22
List of Symbols
22
About this Guide
25
Overview
25
Intended Audience
25
Scope
25
Overview of Contents
25
Related Documents
26
Typographical Conventions
27
Introduction to MAXPRO NVR
29
Overview
29
MAXPRO NVR Turnkey Boxed Solutions
29
MAXPRO NVR Software Only Solution
29
MAXPRO NVR Family
29
MAXPRO NVR Features
31
New Features in NVR 5.0
31
MAXPRO NVR Typical System Architecture
42
MAXPRO NVR Standalone System Diagram
42
Figure 1-1 MAXPRO NVR SE System Diagram
42
MAXPRO NVR Hybrid Standalone System Diagram
43
Figure 1-2 MAXPRO NVR HYBRID XE Standalone System Architecture
43
MAXPRO NVR Distributed System Architecture
44
Figure 1-3 MAXPRO NVR Distributed System Architecture
44
Commissioning MAXPRO NVR
45
Overview of Commissioning Procedure
45
Steps in the Commissioning Procedure
45
Setting up the MAXPRO NVR
45
Installing the Software in the Server and Client Computers
45
Configuring the MAXPRO NVR
46
Verifying the Configuration
46
Setting up the MAXPRO NVR
47
Chapter Overview
47
Setting up the MAXPRO NVR Turnkey Box Solutions
47
Typical MAXPRO NVR System Diagram
47
Figure 3-1 Typical MAXPRO NVR System Diagram
47
Typical MAXPRO NVR Hybrid System Diagram
48
Figure 3-2 Typical MAXPRO NVR Hybrid System Diagram
48
Connecting the Monitors
49
Powering on the MAXPRO NVR Unit
49
Changing the MAXPRO NVR IP Address and Machine Name
49
Figure 3-3 Network and Sharing Center
50
Figure 3-4 LAN Properties
50
Configuring the Monitor Display Properties
51
Setting up the MAXPRO NVR Software-Only Solution
52
Before You Begin
52
Hardware Specifications
52
MAXPRO NVR Software System Architecture
52
Figure 3-5 MAXPRO NVR Software Solution Standalone System
52
Figure 3-6 MAXPRO NVR Software Solution Distributed System
53
MAXPRO NVR Hybrid Connections
54
Rear Panel Connectors
54
Figure 3-7 Hybrid XE Connections
55
Figure 3-8 Hybrid SE Connections
56
Figure 3-9 Hybrid PE Connections
57
Connecting a Video Source
58
Figure 3-10 Input and Output Ports for MAXPRO NVR Hybrid PE
58
Figure 3-11 Connecting a Video Source
58
Looping Output Termination
59
Figure 3-12 Looping Output Termination
59
Connecting Control Outputs
60
Connecting Sensors
60
Figure 3-13 Control Outputs
60
Figure 3-14 Connecting Sensors
60
Connecting an Analog PTZ Camera
61
Figure 3-15 4-Pin Adapter
61
Connecting the Joystick Controller
62
How to Log on to the Ultrakey Plus Keyboard
62
How to Log off from the Ultrakey Plus Keyboard
62
Installing the NVR Software
63
Overview
63
Before You Begin
63
Figure 4-1 Automatic Windows Update Enabled Warning Message
64
Figure 4-2 Pending Reboot Error Message
64
MAXPRO NVR Software Installation
66
How to Install MAXPRO NVR
66
Figure 4-3 License Agreement
67
Figure 4-4 Customer Information and Destination Folder Details
68
Figure 4-5 Validation of User Credentials
68
Full Installation
70
Figure 4-7 Choose Installation Type
70
Figure 4-8 Database Server Log on
71
Figure 4-9 Choose Location for MAXPRO NVR Database and Metadata Path
72
Figure 4-10 Choose Recording Drives
73
Figure 4-11 Localization Support
73
Figure 4-13 Reboot Prompt
75
Client Installation
76
Figure 4-14 MAXPRO NVR 5.0 Client Configuration
77
Figure 4-15 Localization Support
77
Figure 4-17 Reboot Prompt
79
Uninstalling MAXPRO NVR
80
Client Uninstall
80
Full Uninstall
80
Figure 4-18 Retaining Trinity Database
81
Figure 4-19 Installation Finish
82
Logging on Using Profiles
83
Figure 5-1 MAXPRO NVR Log on Dialog Box
84
Logging on and Getting Started
85
Logging on Using Profiles
85
Configuring MAXPRO NVR Windows/ Desktop Client
86
Managing Profiles
86
Figure 5-2 Server Settings Dialog Box
87
Figure 5-3 Setting the Default Profile
87
Figure 5-4 Editing the Ports
88
Port Forwarding
89
Getting to Know the MAXPRO NVR User Interface
91
Viewer Tab
92
Figure 5-7 Viewer Tab
92
Configurator Tab
94
Figure 5-8 Configurator Tab
94
Search Tab
95
Figure 5-9 Search Tab
95
Report Tab
96
Figure 5-10 Report Tab
96
Setting Preferences
97
Settings for Video Rendering
97
Figure 5-11 General Settings Tab
97
Figure 5-12 Rendering Settings Tab
97
Rendering Settings for a GPU System
98
Figure 5-13 Rendering Settings Tab
98
Pausing the Video Rendering
99
Settings for Alarm Preview Pane
99
Figure 5-14 Settings for Pausing the Video Rendering
99
Setting the Alarm Threshold Value
100
Figure 5-15 Settings for the Alarm Preview Pane
100
Configuring the Snapshot Clip Export Settings
101
Configuring the OSD Settings
101
Figure 5-16 Setting the Alarm Threshold
101
Figure 5-17 Settings for Snapshot Clip Export
101
Configuring the Timeline Settings
102
Figure 5-18 OSD Settings Tab
102
Figure 5-19 Timeline Settings Tab
102
Configuring the Diagnostic Settings
103
Configuring the Advanced Settings
103
Figure 5-20 Diagnostic Settings Tab
103
Figure 5-21 Advanced Settings Tab
104
Figure 5-22 Advance Settings Tab Service Restart
104
Configuring the Default Settings
105
Licensing Information
106
Viewing the Version and License Information of MAXPRO NVR
106
Figure 5-23 about MAXPRO NVR
106
Registration and Licensing
107
Figure 5-24 License Management Console
107
Logging off
108
Closing the MAXPRO®NVR User Interface
108
Configuring MAXPRO NVR
109
Overview
110
Before You Begin
111
Firewall Settings
111
Configuring the Honeywell Cameras with MAXPRO NVR Wizard
111
Figure 6-2 CAMERA DISCOVERY Page
113
Figure 6-3 Discovered Cameras
113
Figure 6-4 INSTALLATION Page
114
MAXPRO NVR Wizard Settings on the Task Bar
115
Navigating to Configurator Tab
115
Figure 6-5 MAXPRO NVR Wizard Task Bar Settings
115
Configuring the System Settings
117
Configuring General Settings
117
Figure 6-6 System Page
117
Event Recording Settings
118
Email Settings
118
Site Info Settings
119
Archival Schedule Settings
119
Edge Sync Settings
120
Manual Archival
120
Figure 6-7 Archive Progress
121
Holidays/Exceptions Settings
122
Configuring the Disk Management Settings
122
Figure 6-8 Disk Management Page
123
Figure 6-9 Graphical Illustration
125
Configuring the Cameras
126
Figure 6-10 Drive Type
126
Adding IP Cameras / Encoders
127
Figure 6-11 Camera Page
127
Figure 6-12 Camera Properties Pane
131
Configuring the Auto Discovery Settings
135
Figure 6-13 Auto Discovery Window
136
Adding Additional Streams for a Camera
137
Figure 6-14 Camera Properties Pane
137
Figure 6-15 Adding Stream
138
Discovering and Adding Third Party ONVIF and AXIS Cameras
139
Figure 6-16 Camera Type Field Displaying "ONVIF DEVICE" for a ONVIF Camera
140
Discovering and Adding Multi-Channel Encoders
141
Figure 6-17 Encoder Discovery
141
Figure 6-18 Adding the Encoder
142
Adding FLIR Camera
143
Figure 6-19 Adding FLIR Model Camera
143
Adding RTSP Cameras/Encoders
144
Figure 6-20 Saving FLIR Camera
144
Figure 6-21 RTSP Settings
144
Configuring the Input and Output for an IP Camera
145
Configuring 360/180 Cameras
147
Figure 6-23 Panomorph Settings
148
Figure 6-24 Grandeye Dewarping Settings
150
Figure 6-25 Discovering AXIS 360 Camera
151
Figure 6-26 Adding Remaining Axis Channels
152
Figure 6-27 AXIS Channels
152
Figure 6-28 Adding Arecont 360 Model Camera
154
Figure 6-29 Adding Remaining Arecont Channels
154
Figure 6-30 Arecont Channels
155
Figure 6-31 Equip- Fisheye Camera Settings
156
Figure 6-32 Dewarping Success Message
157
Figure 6-33 Dewarped Views List
158
Figure 6-34 Adding or Deleting Analog Camera
159
Managing Analog Cameras
159
Figure 6-35 Camera Page
160
Figure 6-36 Camera Properties Pane
161
Figure 6-37 Color Correction Dialog Box
163
Configuring the Input and Output for an Analog Camera
165
Figure 6-38 Camera Properties Pane
165
Figure 6-39 Input and Output Ports for MAXPRO NVR Hybrid XE
167
Figure 6-40 Input and Output Ports for MAXPRO NVR Hybrid SE
168
Figure 6-41 MAXPRO NVR Hybrid PE Rear View
169
Figure 6-42 Input and Output Ports for MAXPRO NVR Hybrid PE
170
Server VMD (SMART VMD)
171
Figure 6-43 Detection of Relevant Motion
172
Figure 6-44 SMART VMD Configuration
173
Deleting the Cameras
174
Updating the Cameras
174
Configuring the Schedules
174
Creating a Schedule
174
Figure 6-45 Schedule Page
175
Deleting a Schedule
176
Configuring the Sequences
176
Creating a Sequence
176
Figure 6-46 Sequence Page
176
Updating a Sequence
177
Deleting a Sequence
178
Performing User Administration
178
Adding a User
180
Figure 6-47 User Page
180
Updating a User
181
Deleting a User
182
Recommendation to Use Low Bandwidth Stream Option
183
Automatic Retry for Backfilled Clips
184
Upgrade MAXPRO NVR
184
Enable Recording During on Demand Streaming
186
Figure 6-48 Enable on Demand
186
Privacy Protection Settings (GDPR Favored)
188
Anonymization
188
Four Eye Authentication
188
Licensing
189
How to Enable Anonymization
189
Figure 6-49 License Privacy Protection Settings
189
Figure 6-50 Privacy Protection Settings
190
Figure 6-51 Anonymization Camera Level
190
Figure 6-52 Anonymization at User Level
191
Figure 6-53 Blur View
191
How to Enable Four Eye Authentication
192
Figure 6-54 Pixelize Views
192
Figure 6-55 Enable Four Eye
192
Figure 6-56 Four Eye Authentication
193
Figure 6-57 Four Eye Authentication Success
194
Figure 6-58 Authenticating User
194
Verifying the Configuration
195
Overview
195
Before You Begin
195
Activities to Perform in this Phase
195
Checking the Connection with the MAXPRO NVR Server
196
Checking the Device Listing in the Devices Window
196
Checking the Acknowledgment and Clearing of Alarms
196
Checking the Live Video from Cameras
197
Checking the Playback of Recorded Video
197
Checking the Panning, Tilting, and Zooming
197
Checking the Creation of Images
198
Checking the Creation of Clips
198
Checking the Salvo View Feature
198
Checking the Search for Recorded Video in MAXPRO NVR
198
Checking the Generation of Event History/Operator Log Report
199
Upgrade MAXPRO NVR Software
201
Overview
201
Figure 8-1 Welcome Wizard
202
Figure 8-2 Validation of User Credentials
202
Figure 8-3 Localization Support
203
Figure 8-5 Upgrade Finish
204
Figure 8-6 Welcome Wizard
206
Figure 8-7 Installation Complete
206
Figure 8-9 Installation Complete
208
Figure 8-10 Welcome Wizard
209
Figure 8-11 Installation Complete
209
Figure 8-12 Welcome Wizard
211
Figure 8-13 Installation Complete
211
Figure 8-14 Taking Database Backup Using the MAXPRO NVR Agent
212
Upgrade to MAXPRO NVR 4.0
212
Figure 8-15 Validation of User Credentials
213
Figure 8-16 Choose Metadata Path
214
Figure 8-18 Reboot Prompt
215
MAXPRO NVR Web Client
217
Introducing Web Client
217
Installing Web Client
217
Setting the MAXPRO Web Configurator
218
Figure 9-1 MAXPRO Webconfigurator
219
Figure 9-2 Maxprowebconfigurator-Server Configuration
222
Figure 9-3 Maxprowebconfigurator-Security Configuration
223
Creating Self Signed Certificate
224
Figure 9-4 Home
225
Figure 9-5 Server Certificate
225
Figure 9-6 Specify Friendly Name
226
Figure 9-7 Generated Certificate
226
Binding the Generated Certificate with Https
227
Figure 9-8 Site Bindings Dialog
227
Figure 9-9 Edit Site Bindings
227
Installing the Certificate
228
Figure 9-10 Certificate Error
228
Figure 9-11 Untrusted Certificate
228
Figure 9-12 Certificate
229
Figure 9-13 Certificate Import Wizard
229
Changing Default Port 443 for the MAXPRO Web Client and MAXPRO Mobile App
230
Figure 9-14 Server Configuration
230
Viewing the Certificate Information
232
Figure 9-15 Program Maintenance
232
Figure 9-16 Certificate Dialog
233
MAXPRO NVR Mobile App
235
Introduction
235
MAXPRO NVR Mobile App Installation
236
Installing the MAXPRO NVR Mobile App
237
Typical Network Configuration and Settings
238
Figure 10-1 System Diagram
239
Creating Users for the MAXPRO NVR Mobile App
240
Adding the MAXPRO NVR to the MAXPRO NVR Mobile App
242
Adding Multiple NVR Recorders
249
Editing NVR Recorder Details
251
Deleting the Saved NVR Recorders
253
Changing Default Port 443 for the MAXPRO Web Client and MAXPRO NVR Mobile App
253
Securing MAXPRO NVR
255
Introduction
255
Changing the Default Windows Administrator Account Created by NVR
255
Step 1: Create a New User Account with Administrator Privileges
256
Step 2: Creating a User in NVR User's Tab
256
Step 3: Create a New Service User and Deny Log on
257
Step 4: Update the NVR Services with New Service User Account Credentials
258
Step 5: Updating the Application Pools in IIS
259
Step 6: Disable the Administrator Account
260
Step 7: Restart All the Services
260
Step 8: Copy MAXPRO NVR Desktop Shortcuts from Administrator to Nvrtestuser
261
Nvrtestuser)
262
Enabling Remote Desktop
265
Figure 11-1 Properties Dialog
266
Figure 11-2 System Properties
267
Changing the Default Windows Password for Windows Logon User on MAXPRO NVR
268
Changing the Windows Password for Nvrserviceuser on MAXPRO NVR
268
Figure 11-3 Application Tools
269
Figure 11-4 Services
270
Figure 11-5 Neostorage Engine Properties
270
Figure 11-6 MAXPRO Web Home Page
271
Figure 11-7 Edit Application Dialog
271
Figure 11-8 Connect as Dialog
272
Figure 11-9 Set Credentials Dialog
272
Figure 11-10 Application Pools Screen
273
Figure 11-11 Advanced Settings Dialog
273
Figure 11-12 Advanced Settings - Application Pool Identity Dialog
274
Figure 11-13 Set Credentials Box
274
Setting up Antivirus Software for MAXPRO Nvrs
275
Auto-Protection and Auto-Updates
275
IMPORTANT! Do Not Schedule DATA Drive Scans
275
Ipsec Policies for Secured Video Data Transmission
276
Unrestricted Network
276
Blocked Network Devices
288
Secured Network
299
Special Exception for Ipsec Policy (Local Machine)
310
Password Complexity and Expiry Enhancements
313
Best Practices/Tips for Secure Connection and Accessibility
313
Appendix A
315
Scheduled Metadata and Database Backup
316
Scheduled Task for Backing up the Metadata and Database
316
Figure A-1 Computer Management
316
Figure A-2 Task Scheduler
317
Figure A-3 Create Basic Task
317
Figure A-4 Task Trigger
318
Figure A-5 Daily Dialog
318
Figure A-6 Action Dialog
319
Figure A-7 Start a Program
319
Meta Data Conversion Utility
320
Figure A-8 Meta Data Conversion Utility Login
321
Figure A-9 Meta Data Conversion Utility
322
Figure A-10 Define Unique ID Screen
323
Figure A-11 Updating Unique ID
324
Figure A-12 Offline Mode
325
Figure A-13 Offline Updating Unique ID
325
How to Enable Video on Demand Feature in MAXPRO NVR
326
Appendix B
329
Appendix B
329
Device Characteristics of Oncam Grandeye Cameras
329
For Oncam Grandeye Evolution Cameras
329
VMD Settings and Motion-Based Recording Configuration
330
Overview of MAXPRO NVR Recording Options
330
Figure B-1 I-Frame Example
331
Configuring the Pre and Post Event Recording Settings
332
Configuring Camera Settings for VMD-Based Recording
332
Figure B-2 Camera Configuration Page
332
Server VMD (SMART VMD)
333
Configuring Built-In VMD (Camera Based VMD) on Honeywell IP Cameras
333
Figure B-3 Sensitivity Level Comparison: Normal Field of View
335
Figure B-4 Sensitivity Level Comparison: Wide Field of View
335
Event and Alarm Types
336
Figure B-5 Combination Field of View Example
336
Configuring Loitering & Intrusion Trace Alarms
338
Figure B-6 Upgrade Firmware - Setup Page
338
Figure B-7 Smart Plan Setup Page
339
Figure B-8 Extensional Smart Function Page
339
Figure B-10 Loiter Trace Page
340
Figure B-9 Xtralis Login
340
Figure B-11 Loiter Trace Configuration
341
Figure B-12 Loiter Trace - Calibrate
341
Figure B-13 Loiter Trace - Zones
342
Figure B-14 Loiter Trace - Parameters
342
Maxpro®Nvrs - AXIS Camera/Encoders Discovery and Configuration (Using ONVIF)
343
Step 1: Enable ONVIF Web Service on AXIS Camera/Encoder
343
Figure B-15 Loiter Trace - Live View Logs
343
Figure B-16 User List
344
Figure B-17 ONVIF User Setup
344
Figure B-18 Server Maintenance
345
Figure B-19 Axis Credentials
347
Appendix C
349
Appendix C
349
Skylake Patch
349
How to Increase the Limit for Rendering Camera
350
How to Disable the GPU Rendering
351
Index
353
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Honeywell MAXPRO NVR Series Specifications
General
Brand
Honeywell
Model
MAXPRO NVR Series
Category
DVR
Language
English
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