HP 4000

2-17
System Error Codes
HP Designjet 4000/4020 Printer Series Service Manual
System Error:
56:03
Problem
Description:
Analog Encoder calibration failed.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Replace the Encoder Disc and Sensor ⇒ Page 8-137.
 If the System Error continues, replace the PrintMech PCA ⇒ Page 8-119 .
System Error:
56:10
Problem
Description:
Analog Encoder calibration failed.
Corrective Action: Try the following:
 Replace the Encoder Disc and Sensor ⇒ Page 8-137.
System Error:
61: 01
Problem
Description:
The file format is incorrect and the Printer cannot process the job.
Corrective Action: Try the following:
 Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
 Check the graphic language setting of the Printer (Refer to the User’s
Guide).
 Resend the file to the Printer.
 Check that the Printer has the latest Firmware version. If not, update the
Firmware to the latest version.
System Error:
61: 0 4 .1
Problem
Description:
The Postscript fonts are missing. Upgrading the Firmware will re-install the
fonts.
Corrective Action: Perform a full firmware upgrade that includes package ’B’.