Error
code
Description Action
42.xy Printer/cartridge mismatch Install a toner cartridge that matches the
region number of the printer. The .xy error
code value represents the required region
number, where x indicates the printer’s region
number and y for the cartridge’s region
number:
• 0—Global
• 1—United States, Canada
• 2—European Economic Area (EEA),
Switzerland
• 3—Asia Pacific, Australia, New Zealand
• 4—Latin America
• 5—Africa, Middle East, rest of Europe
• 9—Invalid
50 The PPDS interpreter has encountered a font error Press Continue to clear the message and
continue processing the job.
51 Defective flash—this error may occur at power on, or during
flash format and write operations
Try one or more of the following:
• Replace the defective flash memory card.
• From the printer control panel, press
Continue to ignore the message and
continue printing.
• Cancel the current print job.
52 Flash full Try one or more of the following:
• From the printer control panel, touch
Continue to ignore the message and
continue printing.
• Delete fonts, macros, and other data stored
in the flash memory.
• Install a flash memory card with larger
capacity.
Note: Downloaded fonts and macros not
previously stored in the flash memory are
deleted.
53 Unformatted flash Try one or more of the following:
• From the printer control panel, press
Continue to stop the defragmentation and
continue printing.
• Format the flash memory device.
Note: If the error message remains, then
the flash memory device may be defective
and need to be replaced.
7463
Diagnostic information
101
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