Flatbed scanner CCD initialization error service check
Action Yes No
Step 1
Check the flatbed scanner controller board and all connections on the
controller board in the printer for proper connectivity.
Are the above components properly connected?
Go to step 2. Replace the
connections.
Step 2
Perform a flatbed scanner test.
Does the problem remain?
Replace the flatbed
scanner CCD. See
“Flatbed scanner CCD
removal” on page
506.
Problem resolved.
Step 3
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See “Controller
board removal” on
page 386.
Problem resolved.
ADF scanner CCD initialization error service check
Action Yes No
Step 1
Check the ADF scanner controller board and all connections on the
controller board in the printer for proper connectivity.
Are the above components properly connected?
Go to step 2. Replace the
connections.
Step 2
Perform a flatbed scanner test.
Does the problem remain?
Replace the ADF
scanner CCD. See “ADF
scanner CCD removal”
on page 450.
Problem resolved.
Step 3
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See “Controller
board removal” on
page 386.
Problem resolved.
Firmware and/or system electronics errors (900-999.99)
• “9xx error messages” on page 140
• “Communication failure with flatbed scanner and ADF” on page 143
• “System software error service check” on page 143
• “NVRAM mismatch failure service check” on page 147
7463
Diagnostic information
139