Sensor (fuser exit) static jam service check
Action Yes No
Step 1
Check the media size setup and tray guides for all media trays.
Does the media size, in use, match the size set for all media trays?
Go to step 2. Replace the media, or
change the media size
setup.
Step 2
Check the media condition in all media trays.
Is any of the media in any of the media trays crumpled or damaged?
Replace the damaged
media with new media.
Go to step 3.
Step 3
Reset the machine.
Does the error continue?
Contact the next
highest level of
technical support.
Problem solved.
Sensor (fuser exit) late-leaving jam service check
Action Yes No
Step 1
Check the rear door.
Is the rear door free of damage and properly closed?
Go to step 2. Close or replace the
rear door. See “Rear
door removal” on
page 307.
Step 2
Check the fuser unit assembly for damage and life expiration.
Is the above component damaged or has it exceeded life?
Replace the fuser. See
“Fuser removal” on
page 347.
Go to step 3.
Step 3
Check the sensor (fuser output) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor tests.
c Observe the line item fuser exit.
Does the display on the control panel change every time the sensing area
of the above sensor is interrupted or blocked?
Go to step 5.Go to step 4.
Step 4
Check the above sensor for proper connection.
Is the above sensor connected properly?
Replace the fuser. See
“Fuser removal” on
page 347.
Reseat the connection.
Step 5
Check the upper redrive for damage.
Is the above component free from damage?
Go to step 6. Replace the upper
redrive. See “Upper
redrive removal” on
page 363.
7463
Diagnostic information
68
To Next Page
Loading...
