Action Yes No
Step 5
Check the compactor:
• for proper installation
• for damage and contamination
• for cable damage
Is the above component ok?
Go to step 6. Replace the sensor
(compactor HP).
Step 6
Remove the stapler carriage. Manually turn the gears to open the stapling
mechanism. While open, check the area under the stapling mechanism
and make sure it is free from obstructions.
Is it free of damage?
Go to step 7. Replace the stapler
carriage assembly. Go
to “Stapler carriage
assembly removal” on
page 620.
Step 7
Reseat all connectors on the controller PCBA.
Does the error remain?
Replace the controller
PCBA. Go to “Stapler/
offset stacker
controller PCBA
removal” on page
613.
If the error persists,
then replace the staple
finisher. Go to “Staple
finisher/offset stacker
option removal” on
page 595.
The problem is solved.
Finisher bin media present error service check
Action Yes No
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Stapler/offset stacker lower interface cable
removal” on page 611.
Reseat the cable (J15) on the controller PCBA, then POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
7463
Diagnostic information
226