Fuser unit smart chip service check
Action Yes No
Step 1
Ensure that the fuser is installed properly.
Is the fuser properly installed?
Go to step 2. Reinstall the fuser
properly.
Step 2
Remove the fuser and install a different fuser.
Does the error remain?
Go to step 3. Problem resolved.
Step 3
Ensure the cable for socket "J27" on the controller board is properly
connected.
Is the above component properly connected?
Go to step 4. Reseat the connection
or replace the cable.
Go to step 4.
Step 4
Reset the machine.
Does the error continue?
Replace the controller
board. Go to
“Controller board
removal” on page
386.
Problem resolved.
Printer hardware errors (100-199.99)
• “Printer hardware error messages(100‑199.99)” on page 106
• “Printhead ID service check” on page 110
• “Printhead service check” on page 110
• “Fuser drive motor service check” on page 111
• “Fuser service check” on page 111
• “LVPS service check” on page 112
• “Toner level sensing service check” on page 112
• “Main drive motor service check” on page 113
• “Media feeder service check” on page 113
• “Redrive motor service check” on page 114
• “Duplex motor service check” on page 114
• “Toner add motor service check” on page 115
• “Main cooling fan service check” on page 115
• “Cartridge cooling fan service check” on page 116
• “LVPS cooling fan service check” on page 116
• “HVPS cooling fan service check” on page 117
• “Miscellaneous cooling fan service check” on page 117
7463
Diagnostic information
105