ADF elevator tray motor stalled error service check
Action Yes No
Step 1
Check all connections on the ADF controller board for proper connectivity.
Are all of the above connections properly connected?
Go to step 2. Replace the
connections.
Step 2
Check for binding of gears or other components associated with the ADF
elevator tray lift motor.
Are the above components free from binding or damage?
Go to step 3. Replace the ADF rear
side drive parts pack.
Step 3
Check the ADF elevator tray drive motor for proper operation.
a Enter the Diagnostics Menu.
b Touch TESTS.
c Touch elevator tray home position.
d Perform test.
Does the motor operate properly.
Go to step 4. Replace the ADF rear
side drive parts pack.
Step 4
Place an undamaged document on the ADF elevator tray and perform an
ADF scanner test.
Does the problem remain?
Replace the ADF
controller board. See
“ADF controller card
removal” on page
454.
Problem resolved.
Step 5
Place an undamaged document on the ADF elevator tray and perform a
scanner test.
Does the problem remain?
Replace the controller
board. See “Controller
board removal” on
page 386.
Problem resolved.
ADF elevator tray motor time-out error service check
Action Yes No
Step 1
Check the ADF pick roller for proper installation. Remove the ADF pick
roller cover, and fully press the ADF pick roller toward the sensor to make
sure the mounting latch is properly engaging the slot in the shaft.
Does the problem remain?
Go to step 2. The problem is solved.
Step 2
Check all connections on the ADF controller board for proper connectivity.
Are all of the above connections properly connected?
Go to step 3. Replace the
connections.
7463
Diagnostic information
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