Main drive motor service check
Action Yes No
Step 1
Ensure the cable for socket “TRANSPORT MTR” on the controller board is
properly connected.
Is the above connection properly connected?
Go to step 2. Reseat the
connections.
Go to step 2.
Step 2
Reset the machine.
Does the error continue?
Replace the main drive
motor. See “Main drive
motor removal” on
page 391.
Go to step 3.
Problem resolved.
Step 3
Reset the machine.
Does the error continue?
Replace the controller
board. See “Controller
board removal” on
page 386.
Problem resolved.
Media feeder service check
Action Yes No
Step 1
Ensure the pick roller is properly installed.
Is the pick roller properly installed?
Go to step 2. Remove and reinstall
the pick roller. See
“Pick roller assembly
removal” on page
377.
Step 2
Ensure the cable for socket “INDEX / PAP OUT/ PICK MTR” on the controller
board is properly connected.
Is the above connection properly connected?
Go to step 3. Reseat the connection.
Step 3
Reset the machine.
Does the error continue?
Replace the media
feeder. See “Media
feeder removal” on
page 393.
Go to step 4.
Problem resolved.
Step 4
Reset the machine.
Does the error continue?
Replace the controller
board. See “Controller
board removal” on
page 386.
Problem resolved.
7463
Diagnostic information
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