Finisher paddle jam service check
Action Yes No
Step 1
Check the auto connector end of the printer below the staple finisher.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
staple finisher.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Stapler/offset stacker lower interface cable
removal” on page 611.
Remove the left cover. Reseat the cable (J15) on the controller PCBA, then
POR the machine.
Does the error remain?
Go to step 3. The problem is solved.
Step 3
Remove the left cover. Reseat the cable (J11) on the controller PCBA, then
reseat the same cable on the sensor (paddle motor HP) end. POR the
machine.
Does the error remain?
Go to step 4. The problem is solved.
Step 4
Make sure the sensors (tamper motor HP) are not dislodged, then check
the cables and sensors. If damaged, then replace the staple finisher
assembly. Go to “Staple finisher/offset stacker option removal” on
page 595.
Swap the sensor (left tamper motor HP) and the sensor (paddle motor
HP).
Does the same error occur?
Go to step 5. Replace the staple
finisher assembly. Go
to “Staple finisher/
offset stacker option
removal” on page
595.
Step 5
Check the paddle motor. If damaged, then replace the paddle motor. Go
to “Paddle drive motor removal” on page 610.
Reseat the cable (J5) on the controller PCBA, then reseat the same cable
on the motor end. POR the machine.
Does the error remain?
Go to step 6. The problem is solved.
Step 6
Without disconnecting the paddle motor, remove it from the staple
finisher and let it hang. POR the machine, and observe the motor.
Does it run?
Go to step 7. Replace the paddle
drive motor. Go to
“Paddle drive motor
removal” on page
610.
7463
Diagnostic information
198