Lexmark MX81 series - Mailbox Diverter Jam Service Check

Action Yes No
Step 12
Open the rear door and actuate the sensor (rear door close) to override
the interlock mechanism. Open the right cover to be able to view the
solenoids.
Enter Diagnostics Menu and navigate to:
OUTPUT BIN TESTS > Feed Tests > Output Bin [x]
Observe the designated solenoid for each bin tested.
Do the solenoids activate during the feed test on each bin?
Go to step 14. Go to step 13.
Step 13
Re-seat the solenoid connectors on the controller PCBA. POR the machine.
Does the error remain?
Swap the solenoids and
find out which one is
not functional. Replace
the non-functional
solenoid. Go to
“Mailbox solenoid
removal” on page
628.
If the error persists,
then go to step 14.
The problem is solved.
Step 14
Re-seat all the connectors on the controller PCBA. POR the machine.
Does the error remain?
Replace the controller
PCBA. Go to “Mailbox
controller PCBA
removal” on page
631.
If the error persists,
then replace the
mailbox assembly. Go
to “Mailbox assembly
removal” on page
624.
The problem is solved.
Mailbox diverter jam service check
Action Yes No
Step 1
Check the auto connector end of the printer below the mailbox.
Is it free of damage?
Go to step 2. Replace the upper
interface cable of the
printer under the
mailbox.
Step 2
Check the lower interface cable. If damaged, then replace the lower
interface cable. Go to “Mailbox lower interface cable removal” on
page 634.
Re-seat the connector (J1A) on the controller PCBA, then POR the
machine.
Does the error remain?
Go to step 3. The problem is solved.
7463
Diagnostic information
190